Frequently Asked Questions

Got Questions?
We've Got Answers!

Find quick answers to your questions about Spoil:Me.
Our FAQ section covers everything from how to use our platform to understanding our policies. If you don’t find what you’re looking for, please don’t hesitate to contact us.

How do I sign up for Spoil:Me?

Signing up is easy! Download our app, enter your details, and you’ll be ready to start gifting in no time. You can also use our website to send gifts directly (no sign up required)

Is there a fee to use Spoil:Me?

Spoil:Me is free to join! You only pay for the gifts you purchase. There are no monthly fees or hidden charges.

How do I send a gift through Spoil:Me?

To send a gift, simply select a recipient from your contacts or enter their details, choose a gift, add a personal message if you wish, and send it. Our platform handles the rest!

How does Spoil:Me use my data to recommend the perfect gift?

At Spoil:Me, we leverage advanced AI technology to analyze your gifting history, preferences, and any information you choose to share about the gift recipient. This data helps us provide personalized gift recommendations that are tailored specifically to the recipient’s tastes and your relationship with them. We prioritize your privacy and ensure all data is handled with the utmost confidentiality and in compliance with all relevant privacy laws. No personal data is ever sold to third parties, and it is used exclusively to enhance your experience on our platform.

Can I schedule a gift to be sent later?

Absolutely! When selecting a gift, you have the option to schedule its delivery for a specific date and time, making it perfect for birthdays, anniversaries, or any special occasion.

Where do you source your gifts from?

We partner with a wide range of vendors to offer a diverse selection of gifts. All our vendors are vetted to ensure high-quality products

What types of gifts can I send?

Our platform offers a variety of gifts including digital gift cards, physical products, and personalized items. You can browse our categories to find the perfect gift for any person and occasion.

How secure is my personal information with Spoil:Me?

Protecting your information is our top priority. We use advanced encryption and security protocols to ensure your data is safe and secure.

How do you handle returns or exchanges?

Recipients may forward their gift to another user or sell the merchandise back to the vendor for 80% of the cost to receive digital coins which will be redeemable from their spoil:me wallet.

What should I do if I encounter a problem with the platform?

If you experience any technical issues, please reach out to our support team via email or or call us at +972548118676. We are here to help you resolve any problems as quickly as possible.

Can I delete my Spoil:Me account?

Yes, you can delete your account at any time. Please contact us if you need assistance with this process, and we will guide you through the steps.

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